How to contact DigGift?
You can contact us by sending an email to contact@diggift.com. Please avoid sending duplicate requests as it will only increase our workload and slow down responses to you.
We understand the importance of addressing your questions and concerns in the most efficient manner and we will try to give you a reply within 24 hours via Customer Service. Please remember to check your email spam folders if a reply does not reach you after a reasonable period of time.
What is the declaration on the shipping label?
We generally send the item by a personal name and mark the item as a gift in plain package. The name of product category will normally be used as declaration, and the declaration valued of for most countries is a random value between $10 to $32 US dollars. Besides, without specific request, invoices/receipts are never included in the packages.
What payment method is accepted by DigGift?
Payment on DigGift can be made by signing up to PayPal and using your PayPal available balance (funded by a verified bank account or credit cards).
Is it safe to shop on-line at DigGift.com?
At DigGift.com, we guarantee your privacy and on-line shopping safety.
We are secured by a VeriSign 256bits SSL certificate to ensure that your personal information is encrypted and secure when you communicate with DigGift.com
We do not store any credit card information. All billing information is processed by PayPal.com, an online platform owned by eBay, considered the most trustworthy worldwide today. PayPal employs multiple industrial security technologies.
We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.
Who are we? Where are we based?
DigGift is a Hong Kong-based online shopping site who specializes in selling globally a wide range of inexpensive electronic goods and other related items.
Most importantly, while people from countries nearby China are enjoying the wide range China-made goods at relatively low price, we are dedicating ourselves to bring the same products to another side of the world at the similar price as you would pay if you were in China.